For Practitioners
I spent 20 years deciding what was worth a room
So I know exactly what it is like to have someone tell you their product is wonderful. This is not that conversation.
First, so you know who you are talking to
I owned and ran Smooth Synergy Cosmedic Clinics in Western Australia for the better part of twenty years, and I have been in this industry for almost twenty five. I am a qualified Trainer and Assessor as well, so I have taught this work as well as done it.
I am medically retired. My hands cannot do the work any more and my body made that decision for me. I do not take skin clients, I do not run a treatment room, and I am not opening one. A bricks and mortar clinic is not what is in front of me, and I have made my peace with that.
And I am not a coach. There is no ten step program, no course, no subscription and nothing to sign up to. I am a friend in the industry, and I still want to help people.
I say all of that plainly because it matters to how you read the rest of this page. I am not a competitor and I am not trying to become one. I am someone who misses the work and still has a great deal to say about it.
Since I sold my Clinics I have put my time into researching my own health instead. This has changed my perspective on skin health, skin homeostasis, holistic skin therapies, and how to bring those two worlds together with the clinical work I spent two decades doing. In the early days of being ill I was bed ridden more often than not, and that gave me something I had never had while I was standing in a room all day. Time to read, and time to go a long way down a lot of rabbit holes.
More than four thousand skin clients came through my Clinics over the years. I cannot look after a single one of them now, and for a long time that felt like the end of something. Then I began to see it the other way around. Every time I help a clinic owner, I am reaching everybody who sits in their chair. By narrowing my audience down to practitioners, I get to help more people than I ever imagined.
Your clients are yours.
My place is beside you.
Where this gel came from
Carnosine Gel was not made for our industry. It was formulated for professional and elite athletes, for performance and recovery, and that is still the world most people know it from.
What has happened since is that the hero ingredient, Carnosine, has caught the attention of the skin industry. That is where I come in, and it is why I wanted to sit down with the man who formulated it rather than read the label.
My mission is a simple one. I want to see this in every treatment room and every practice. And I do not believe that is where it stops.
The interview
I sat down with Chad Macias, the inventor and co developer of the patented topical carnosine magnesium technology behind LactiGo. I did not go in as a customer. I went in as a Skin Practitioner with a list of questions, and what it turned into was two nerds getting completely carried away.
The whole conversation, and how it came about, is on The Interview page. Or you can watch it right here.
A note on the introduction. My background is described here as a health and wellness company. What I owned and ran were my own cosmetic clinics.
Start with yourself
Do not take my word for any of it. I would not have, standing where you are.
Get a tube, use it on your own skin, and give it long enough to form your own view. That is exactly how this started for me. Nobody sent me a sample and told me it was wonderful. I bought it, I used it, and I wrote down what I saw. My first three months are on the Carnosine page, photographs and all.
There is a technique to using a gel where you would normally reach for a serum. I picked mine up in my Clinic days, it is a secret I love to share, and it carries straight over to this one. Ask me and I will show you.
Then come and talk shop
So this is the whole of it. If you are thinking about bringing Carnosine Gel into your practice, come and ask me the awkward questions first. What I noticed, what surprised me, where I think it belongs, and what I would have done differently given my time in a treatment room again. There is nothing to pay and nothing to sign.
Once you have your own view, that is when I am useful. Where it might sit around what you already perform, rather than instead of it. How to set a client's expectations so nobody is disappointed at week two. And what I would have done differently, which is the part no rep is ever able to tell you.
Performing treatments was the part I was best at, and I cannot do that any more. Designing the protocol around a treatment is the part I can still do, and mentoring clinic owners is something I have done for years, formally and otherwise. That did not stop when my clinical work did.
None of this is training and none of it is clinical advice. It is one therapist telling another what she found. You will make your own call, the way you always have.
If you decide to carry it
LactiGo run the wholesale program and you apply to them directly rather than through me. What I can do is walk it with you, the way I have with other clinic owners, because what I want is for you to be able to help more people. There are three doors, depending on who you are.
- Health Practitioner. If you treat patients or clients. A clinic, a practice, or a licensed or certified professional.
- Team. A squad, club, school or league using it with your athletes.
- Animal Health. Vets, equine practitioners, breeders, trainers and livestock owners. Horses are athletes too.
Come and talk to me before you apply and I will walk you through it.
One piece of advice. Use a tube on yourself first, before you apply for anything. You will go in with far better questions, and you will already know whether you want it in your room.
And I would like to send you clients
Clients and practitioners did not stop writing to me when I sold my Clinics. Messages, emails and approaches still arrive most days, looking for a therapist, a clinic, or a treatment. I cannot see a single one of them myself.
So I pass them on. I already have people I know and trust and point clients toward. What I want now is to widen that list, because my audience has widened. This started in a small town in Western Australia and it has gone global. People write to me from all over the world now, and I would like to have somebody good to send each of them to.
It is a private list, not a public directory. Nobody gets ranked, nobody pays to be on it, and I am not publishing it anywhere. When somebody comes to me, I go through it by hand and make an introduction.
If you would like to be on it, say so on the form below and tell me a little about what you do and who you look after. It costs nothing and it is not tied to anything else.
Come and talk shop
Tell me a little about your treatment room and what you already use, and we can start there. It comes straight to me and I answer these myself.